Shannon Arnold
I have 12+ years of experience in customer success, where I managed and grew a portfolio of nonprofit and political clients. I have a strong background in new business development, revenue expansion, and growth; which I leverage to create and execute effective customer retention and expansion strategies. I am passionate about delivering value and satisfaction to our customers, and empowering them to use our technology to grow their network and revenue. I am also committed to building a diverse and inclusive culture within our customer success team, and fostering collaboration and trust with our internal and external stakeholders.